Payment methods
Payment by bank card
To select payment for accommodation services using a card, click the “card payment” button on the corresponding page of the website (booking form). Payment is made through the authorization server of the processing center
- VISA International
- MasterCard Worldwide
- MIR
- JCB
Description of the data transfer process
For payment (entering your card details) You will be redirected to the payment gateway of SBERBANK PJSC. The connection to the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol. If your bank supports the technology of secure Internet payments Verified By Visa, MasterCard SecureCode, MIR Accept, J-Secure, you may also need to enter a special password to make a payment.
This site supports 256-bit encryption. The confidentiality of the personal information provided is ensured by SBERBANK PJSC. The entered information will not be provided to third parties, except in cases provided for by the legislation of the Russian Federation. Payments by bank cards are carried out in strict accordance with the requirements of the payment systems MIR, Visa Int., MasterCard Europe Sprl, JCB.
Description of the payment process
When choosing the form of payment using a plastic card, the payment for the order is made immediately after its registration. After completing the application for accommodation, click on the “Card payment” button, and the system will switch you to the authorization server page, where you will be asked to enter the details of the plastic card, initiate its authorization, and then return to the booking form. After you return to the booking form, the system will notify you of the authorization results. If authorization is confirmed, your order will be automatically executed in accordance with the conditions you set. In case of refusal to authorize the card, you will be able to repeat the payment procedure.
When canceling an order
In case of cancellation or reduction of the reservation after the payment has been made, you can order another hotel service for this amount, or refund the entire amount to the card. The refund is made to the card from which the payment was previously made. According to the selected tariff, the payment terms may vary. It is necessary to familiarize yourself with the information about the tariffs in advance when choosing.
The refund is made to your bank account within 5-30 business days (the period depends on the bank that issued your bank card).
Check-in at the hotel
Upon arrival at the hotel, individuals must present a receipt with a bank mark on the payment and the passport of the cardholder, if the payment was made by bank card.
Requisites:
IP Zubkevich V.A.
Legal address: 196158, St. Petersburg,
Srednerogatskaya str., 16, room 4, building 1, sq. 222
OGRNIP 321784700384561
INN 470708987566
NOVGOROD BRANCH No.8629
SBERBANK PJSC Veliky Novgorod
40802810243000008021
30101810100000000698